Privacy Policy

1. Introduction

The Company respects your privacy. This Privacy Policy explains what information the Company collects when you visit or use this website, how that information is used and shared, and the choices and rights you have. In this policy, "the Company", "we", "us", and "our" refer to the business identified at the top of this page, and "you" refers to anyone who visits or uses the website.

This policy should be read together with our Terms of Service, which govern your use of the website, and our Cookie Policy, which explains in more detail how cookies and similar technologies are used. By using the website, you acknowledge the practices described here.

2. Information We Collect

The information we collect depends on how you interact with the website. It generally falls into the following categories:

• Information you provide directly. When you fill in forms on this website or otherwise contact us, you may give us details such as your name, email address, phone number, and the content of your message or request.
• Account information. If the website offers user accounts and you create one, we collect the details you register with, such as your name, email address, and login credentials, along with information about your use of the account.
• Payment information. If you make a purchase through the website, your payment is handled by a third-party payment processor. The Company receives limited details about the transaction, such as the amount, date, and confirmation of payment, but does not store your full payment card details.
• Technical and usage information. When you use the website, certain information is collected automatically, such as your browser type, device type, operating system, IP address, approximate location derived from your IP address, the pages you visit, and the date and time of your visit.
• Cookies and similar technologies. The website uses cookies and similar technologies to function and to understand how it is used. See our Cookie Policy for details.

3. How We Use Your Information

We use the information described above to:

• provide, operate, and maintain the website and the features available on it;
• respond to your inquiries, requests, and messages;
• process orders and payments, and send related confirmations and updates, where applicable;
• understand how the website is used so that we can fix problems and improve it;
• protect the website, the Company, and our visitors against fraud, abuse, and security threats; and
• comply with our legal obligations and enforce our Terms of Service.

4. How We Share Your Information

Like most businesses, the Company relies on outside service providers to run this website and serve its customers, and we share information with them so they can do that work. These providers fall into categories such as:

• website hosting and technical infrastructure;
• payment processing;
• communications, including email delivery and messaging;
• analytics and website performance measurement; and
• other business tools that help us operate the website and respond to you.

These service providers receive only the information they need to perform their services for us, and are expected to protect it appropriately.

We may also share information when we believe in good faith that doing so is required by law, regulation, legal process, or a government request, or is necessary to protect the rights, property, or safety of the Company, our visitors, or others.

If the Company is involved in a merger, acquisition, sale of assets, or similar business transfer, information about our visitors and customers may be transferred as part of that transaction, and will remain subject to the commitments in this policy unless you are notified otherwise.

5. Other Websites

This website may contain links to, or may direct you to, websites and services that the Company does not operate — for example, a third-party payment processor's checkout pages. Those sites have their own privacy policies, and this Privacy Policy does not cover how they collect or use your information. We encourage you to review a linked site's own policy before providing any information to it.

6. International Data Transfers & Storage

The information we collect may be stored and processed in the United States and in other countries where the Company or its service providers operate, as needed to run the website and provide our services. These countries may have data protection laws that differ from those in your country of residence.

Where applicable law requires it, we use appropriate safeguards for these transfers, such as contractual protections, so that your information continues to receive an adequate level of protection.

7. Data Retention

We keep personal information only for as long as we need it for the purposes described in this policy, such as responding to you, completing a transaction, or maintaining your account, or for longer where the law requires or permits us to keep it, for example for tax, accounting, or dispute-resolution purposes. When information is no longer needed, we delete it or make it anonymous.

8. Your Privacy Rights

Depending on where you live, you may have specific rights over your personal information. To exercise any of the rights below, contact the Company using the contact details at the top of this page. We may need to verify your identity before acting on a request, and we will not treat you differently for exercising your rights.

California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

• know what personal information we collect, use, and disclose about you, and request a copy of it;
• request that we delete personal information we have collected from you, subject to certain exceptions;
• request that we correct inaccurate personal information we hold about you; and
• opt out of the "sale" or "sharing" of your personal information, as those terms are defined by California law.

You, or an authorized agent acting on your behalf, may submit a request using the contact details at the top of this page.

EEA, UK & Switzerland Residents (GDPR / UK GDPR)

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you have the right to:

• access the personal information we hold about you;
• have inaccurate information rectified;
• have your information erased in certain circumstances;
• restrict how we process your information;
• object to our processing of your information, including for direct marketing; and
• receive your information in a portable format and have it transferred to another organization.

We process your personal information under one or more of the following legal bases, depending on the activity described in How We Use Your Information: performing our contract with you, our legitimate interests (such as keeping the website secure and improving it), your consent, and compliance with our legal obligations.

Where we rely on your consent to process information, you may withdraw it at any time. You also have the right to lodge a complaint with your local data protection authority.

All Other Visitors

Wherever you live, if you would like to access, correct, or delete the personal information we hold about you, contact the Company using the contact details above. We will honor reasonable requests where feasible and as permitted by law.

9. Cookies

The website uses cookies and similar technologies to keep it working properly, remember your preferences, and understand how visitors use it. You can control cookies through your browser settings. For more information about the cookies we use and your choices, please see our Cookie Policy.

10. Children's Privacy

This website is not directed at children under the age of 13, or under 16 where that higher age applies under local law, and the Company does not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

11. Data Security

The Company uses reasonable administrative, technical, and physical measures to protect the information we hold against loss, misuse, and unauthorized access. However, no method of transmitting information over the internet or storing it electronically is completely secure, so we cannot guarantee absolute security.

12. Changes to This Policy

The Company may update this Privacy Policy from time to time, for example to reflect changes to the website, our practices, or the law. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically; your continued use of the website after changes are posted means you acknowledge the updated policy.

13. Contact

See the Company's contact details at the top of this page.